1. Shipping Provider
• Printed gift cards are shipped by mail (large letter) via Deutsche Post.

2. Shipping Within Germany
• Shipping costs: We charge a flat shipping fee of €1.80 per order.
• Delivery time: Delivery takes 1-3 working days after receipt of payment.

3. Shipping to EU Countries
• We deliver to the following EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
• Shipping costs: For letter post to the specified EU countries, we charge a flat fee of €3.30 per order.
• Delivery time: Delivery to other EU countries takes 3-7 working days after receipt of payment.

4. Important Information
• Working days are Monday to Friday (excluding public holidays).
• If you order multiple gift cards, shipping costs will only be charged once.

5. Tracking
• Basic Tracking from Deutsche Post is available for all shipments.